European Gift and Houseware offers limited 1-year manufactures' s warranty on ALL electric products unless otherwise specified. In case of repair, European Gift and Houseware, or one of our authorized repair facilities, will, upon receipt of the machine, repair the unit and return postage paid.

We will not accept any return that is not properly packed in a corrugated box!

Commercial use of items intended for home use voids the warranty.

All of our electrical products feature a one-year warranty, we encourage customer to call us directly for technical support. Call 800-927-0277 Monday - Friday from 9:00 AM to 5:00 PM EST.

There is a 10 to 20% re-stock fee for returns due to buyer’s remorse (15 day window) The fee takes into account machine usage , quality of shipping cartons and resale value of the product.

The above DOES NOT apply to commercial espresso machines and Commercial Grinders in which all sales are Final.